Privacy Policy

WayzFinder Mortgage Broker LLC ("WayzFinder", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and the choices and rights you have, in line with the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

1. Information We Collect

When you use our website, request a mortgage consultation, or apply for pre-approval through us, we may collect:

• Identity and contact details: your name, nationality, phone number, and email address.
• Financial information: employment type, monthly income, existing liabilities, and other details relevant to assessing your borrowing eligibility and debt burden ratio.
• Application details: information you provide when requesting a mortgage calculation, pre-approval, or call back, including the purpose of financing and property details where applicable.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically to help us understand how our website is used and to keep it secure.

2. How We Use Your Information

We use your information to:

• Assess your mortgage eligibility and match you with lenders likely to approve your file.
• Contact you regarding your enquiry, application, or an existing facility we've arranged for you.
• Prepare and submit mortgage applications to UAE banks on your behalf, with your consent.
• Improve our website, services, and the accuracy of the tools we provide, such as our mortgage and DBR calculators.
• Meet our legal, regulatory, and anti-money-laundering obligations as a licensed mortgage brokerage in the UAE.

We do not use your financial information for automated decision-making that produces legal effects without human review; every file is assessed by a member of our brokerage team.

3. Sharing Your Information

As a mortgage broker, sharing certain details with banks and lenders is core to the service you've asked us to provide. We share your information with:

• UAE banks and financial institutions you instruct us to approach on your behalf, so they can assess your application.
• Service providers who support our operations (such as hosting and communication tools), bound by confidentiality obligations.
• Regulators or authorities where required by UAE law.

We do not sell your personal data to third parties, and we do not share it with anyone beyond what's needed to arrange or service your mortgage, unless you ask us to or the law requires it.

4. Data Storage and Security

We retain personal data only for as long as necessary to provide our services, comply with legal and regulatory record-keeping requirements, and resolve any disputes. We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Rights

Subject to applicable UAE data protection law, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your data, where we're not required to retain it for legal or regulatory reasons.
• Object to or opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

6. Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how our site is used. You can control or disable cookies through your browser settings; doing so may affect some website functionality.

7. Third-Party Links

Our website may link to third-party websites, including bank and lender pages. We are not responsible for the privacy practices of those external sites, and we encourage you to review their own privacy policies.

8. Children's Privacy

Our services are intended for individuals who are at least 18 years old and legally able to enter into a mortgage or financial agreement. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

WayzFinder Mortgage Broker LLC
Phone: +971-528660996
Email: info@wayzfinder.com
Address: Office 314, Al Khaleej Center, Al Mankhool RD, Dubai, UAE